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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DeAdria Wright-Davis

DeAdria Wright-Davis

June 2, 2026

5  out of  5
rating by DeAdria Wright-Davis
"I'll be honest, I was done. After years as a State Farm customer, I had reached my frustration threshold and was ready to walk. Before making that final call to cancel, I decided to give it one last shot and picked up the phone. Cori answered, and everything changed. I was completely candid about my frustrations, and she didn't get defensive or give me the runaround. She listened, asked the right questions, and immediately started offering real solutions tailored to my specific situation. She walked me through options I didn't even know were available and helped me figure out what actually made sense for my scenario. The result? I walked away still a State Farm customer AND saving hundreds of dollars, on a policy I thought had no room to move. That is what exceptional customer service looks like. Cori didn't just solve my problem, she turned a near-cancellation into a reason to stay long term. If you are on the fence about this office or considering leaving State Farm altogether, do yourself a favor and call first. Ask for Cori. I cannot recommend this team highly enough. This is the kind of agent and office that makes the difference between a transaction and a relationship."
We responded:
"DeAdria, thank you so much for taking the time to share this. ❤️ Reading your words means a lot to us because this is exactly the experience we strive to provide every customer who trusts us with their insurance needs. I’m especially proud of Cori for taking the time to listen, understand your concerns, and help find solutions that made sense for your situation. Insurance can be frustrating at times, and having someone who genuinely cares enough to listen and help can make all the difference. Thank you for giving us one more opportunity before making that final decision. We are grateful you chose to stay, and even more grateful for the relationship we’ve built along the way. We appreciate your trust, your kind words, and the opportunity to continue serving you. Thank you for being part of our State Farm family!"
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Brax Phillips

June 2, 2026

5  out of  5
rating by Brax Phillips
"Super helpful and amazing!"
We responded:
"We are grateful for your 5-star review, Brax! Thanks for taking a moment to share your positive rating of State Farm Agent Holly Coy’s Team here in Louisville . "
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Deborah Carter

June 2, 2026

5  out of  5
rating by Deborah Carter
"They’ve always answered all of my questions. Pleasant to talk to. I am very satisfied at this time."
We responded:
"Thanks so much for the fantastic rating, Deborah! We are so glad you had a positive experience with us here. If there is anything we can do for you in the future, just give us a shout! "
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Simon Gebru

May 18, 2026

5  out of  5
rating by Simon Gebru
"Cori was really helpful and highly efficient when setting up my policy today.. the women working up front were also wonderful! Thank you."
We responded:
"We are grateful for your 5-star review, Simon! Thanks for taking a moment to share your positive experience with our team. "
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Milan Kadiya

May 14, 2026

5  out of  5
rating by Milan Kadiya
"Perfect help and professional."
We responded:
"We are grateful for your 5-star review, Milan! Thanks for taking a moment to share your thoughts. "
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Tammy Lee Thomas

May 13, 2026

5  out of  5
rating by Tammy Lee Thomas
"Best experience for car insurance!!! Thank you so much Cori - she was very nice , very informative and had my car insured in a matter of minutes - I will definitely recommend her to my family and friends"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Angela Montano

May 12, 2026

5  out of  5
rating by Angela Montano
"Moving to State Farm was the best choice for my car and homeowners insurance needs. I worked with Mayelia today and she was great!"
We responded:
"Thank you so much for the 5-star rating, Angela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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SLO LT1

May 12, 2026

5  out of  5
rating by SLO LT1
"Isabella was knowledgeable and helpful with my needs. Very awesome to speak with. Would 10/10 recommend. Thank you again for helping me with questions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JAMES FRAZURE

May 7, 2026

5  out of  5
rating by JAMES FRAZURE
"I just called and received excellent service from Isabella. Thank you so much!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with our team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jose Angel Vivar

May 7, 2026

5  out of  5
rating by Jose Angel Vivar
"Gracias Mayeli"
We responded:
"Thank you for your kind review of our office. We appreciate it!"
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Carmen Buffington

May 6, 2026

5  out of  5
rating by Carmen Buffington
"I have been with Stare Farm since l was 15 and had them in my hometown in Chattanooga. I also had State Farm when l moved to Louisville back in 2006. Im back again and still have exceptional service . The transition from one State to another was super easy and Holly did it all for me. You can never go wrong with State Farm. They will have you're back . Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jimmy Salyer

May 6, 2026

5  out of  5
rating by Jimmy Salyer
"Cody was helpful from start to finish. When he was busy, holly stepped up and filled in. Great crew, saved me a ton of money."
We responded:
"Thank you for taking the time to leave such a great review, Jimmy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sandro Mendez Gómez

May 6, 2026

5  out of  5
rating by Sandro Mendez Gómez
"Muy buena"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with our office. "
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Bertha Mitchell

May 5, 2026

5  out of  5
rating by Bertha Mitchell
"Very nice polite and friendly 😊 8"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Holly Coy’s Team. "
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Chirag Patel

May 5, 2026

5  out of  5
rating by Chirag Patel
"very good service and fast and easy"
We responded:
"Thank you so much for the 5-stars, Chirag! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brandon Beck

May 5, 2026

5  out of  5
rating by Brandon Beck
"Monic was great and answered every question I had. I also swapped to State Farm because of her."
We responded:
"Thank you so much for the 5-star rating, Brandon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Chris Beck

May 5, 2026

5  out of  5
rating by Chris Beck
"Monic was great to work with and easy to get along with and she got me taken care of and beat everyone’s prices."
We responded:
"Thank you so much for the 5-star rating, Chris! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of احمد مختار الله

احمد مختار الله

May 4, 2026

5  out of  5
rating by احمد مختار الله
"It was a wonderful experience, reasonable prices and friendly service. I hope you continue."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Holly Coy’s Team."
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Santiago Sic

April 27, 2026

5  out of  5
rating by Santiago Sic
"Buen servicio y hablan español"
We responded:
"Thank you so much for the 5-star review of our office. "
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Haley Wallace

April 15, 2026

5  out of  5
rating by Haley Wallace
"Moniq went above and beyond to make me feel welcome! I am so appreciative of her strong and transparent communication. State Farm is blessed, to have a such a warm individual representing them. Thank you Monic and the rest of the Holly Coy team for making my auto insurance switch so smooth!"
We responded:
"Thank you for the kind words. We’re thrilled to hear that Monic made such a positive impression and that your experience with our team was smooth and welcoming. We appreciate your trust in us and we’re glad to have you as part of our State Farm family. "
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Janice Bender

April 3, 2026

5  out of  5
rating by Janice Bender
"Today , monique helped me get insurance from farm today . My policy had expired in 2024 relapsed many monhs ago because I wasn't doing well and I was struggling. I was so impressed with state farms , coverage , and the way monique, help me get a new policy starting today on Goodfriday- and was kind and compassionat. She walked me through every step of the wway she was so friendly and so kind I get anxious when I have to make important phone calls and she put me at ease period I would recommend State Farm. To all my close friends , they did and do , take care of their me/clients in that brings me peace.) Thank for the service today-. ,"
We responded:
"Janice, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Holly Coy’s Team is just a call or email away!"
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Marv Leib

April 3, 2026

5  out of  5
rating by Marv Leib
"Monic was very pleasant and very knowledgeable. Easy to eork with."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Holly Coy’s Team."
Profile photo of ID weed

ID weed

March 26, 2026

1  out of  5
rating by ID weed
"Of all the statefarms I could go to, I assure you that this is the worst, they are never in offices or answer calls. Once they give you the insurance you are alone, and they have changed your rates without consulting"
We responded:
"Hi there. We take feedback seriously, but we’re unable to find any record of you as a customer based on this name. Our office is open Monday through Friday from 9am–5pm, and we have multiple team members dedicated to answering calls and assisting customers throughout the day. If we ever miss a call, voicemails and texts are returned promptly, typically within the hour. Regarding rates, changes typically occur when customers make updates to a policy such as vehicles, drivers, or coverages. In some cases, there are broader rate adjustments that come from State Farm at a corporate level, those are not set or controlled by our local office. In either case, State Farm sends advance notice of all changes well ahead of time. We’re always happy to review policies and explain any changes so our customers feel fully informed. If you’re open to it, we’d welcome the opportunity to speak with you directly and address your concerns. Please give us a call at 502-214-4707 or stop by during business hours. "
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Raul Corrales

March 25, 2026

5  out of  5
rating by Raul Corrales
"Me senti super bien la atención es perfecta moni me atendió abla español"
We responded:
"Thanks so much for the amazing review, Raul! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Rebecca Sik

March 24, 2026

5  out of  5
rating by Rebecca Sik
"Cori made the process so easy and got me a great price for what i was asking for! I was honestly hesitant to go through Statefarm, but Cori explained everything to me in terms i could understand and really broke everything down for me. For a first time car owner, I'm so glad I got someone that knew how to help me and get all my needs. Thank you so much!"
We responded:
"Rebecca, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Holly Coy’s Team!"