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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawniece “Niecey”

Shawniece “Niecey”

November 5, 2025

5  out of  5
rating by Shawniece “Niecey”
"I enjoyed my experience with Monica and I will be telling everyone about my experience ."
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Ellie Abed

November 4, 2025

5  out of  5
rating by Ellie Abed
"everyone is so nice at holly coy state farm office. cori did a fantastic fast job insuring our new jeep thank you we will always come back for any insurance services we need thank you and you are awesome"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dillion Kane

November 3, 2025

5  out of  5
rating by Dillion Kane
"I came to Holly's office because of their office hours and Monic was a phenomenal help and a great agent. She was thorough with her explanation, very knowledgeable and answered all of my questions. Even saved me some money. 10 out of 10 experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michel Serrano

November 3, 2025

5  out of  5
rating by Michel Serrano
"Yelina es la mejor trabajadora de state farm.es muy comprensiva y se toma su tiempo para que el cliente quede satisfecho.100 % recomendable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gillian Chiles

October 31, 2025

5  out of  5
rating by Gillian Chiles
"I recently moved to Kentucky and was dreading this process but Monic made my day. I can tell she really cares and she took the time to make sure I really understood everything regarding my policies!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ernesto Betancourt

October 31, 2025

5  out of  5
rating by Ernesto Betancourt
"She was very helpful and happy to get my insurance to the lowest rate possible"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Samantha Floyd

October 31, 2025

5  out of  5
rating by Samantha Floyd
"Shealee has always been super helpful with all my questions as a new home owner! She is so nice and patient!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shell Crittendon

October 30, 2025

5  out of  5
rating by Shell Crittendon
"I had a great experience today working with Shaelee. She helped me get my car insured and helped with my life insurance policy. She was easy to worked with and made my experience easy. She's the best. Thanks again for all your help!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Flako Hidalgo

October 30, 2025

5  out of  5
rating by Flako Hidalgo
"Muy buena atencio. Muy amable se la recomirndo100%"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jacob Rymond

October 30, 2025

5  out of  5
rating by Jacob Rymond
"Shealee was awesome ! Helped my wife and I get a great rate on insurance coverage. Super helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Malone Jr

October 30, 2025

5  out of  5
rating by Michael Malone Jr
"I needed a quote and In less then 30 minutes Shealee was able to get me out the door with full coverage insurance on my vehicle. With a host of coverages she was able to beat out the other guys by a few hundred dollars I love State Farm and will be here to stay! Other team members are great as well! I received a phone call shortly after I talked with Shealee (because I left a voicemail earlier) ensuring that I got all my questions and concerns answered. Look no further! This is the team you want handling your insurance needs!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wilhelmenia Brown

October 29, 2025

5  out of  5
rating by Wilhelmenia Brown
"Monic provide good customer service very nice , friendly agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gabriel Martinez

October 29, 2025

5  out of  5
rating by Gabriel Martinez
"Monic me dio una muy buena atención. Los tramites fueron rapido y fácil. Me ayudo y respondió mis preguntas fácilmente. Muchas gracias por su ayuda."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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elizabeth horvat

October 29, 2025

5  out of  5
rating by elizabeth horvat
"They are extremely friendly and always willing to help I love having them as my insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yusmel Ramos

October 27, 2025

5  out of  5
rating by Yusmel Ramos
"Buena atención y con tapidez"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Barbara Anderson

October 27, 2025

5  out of  5
rating by Barbara Anderson
"Outgoing, very helpful, great customer service, knowledable"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Harshvardhan Medhe

October 24, 2025

5  out of  5
rating by Harshvardhan Medhe
"I had a great great experience always with Monic. She listen all the queries carefully and resolve them to the atmost satisfaction. I would encourage everyone to take a quote for a great service and saving money. I recommend them very high and exceptional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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gibin joseph

October 24, 2025

5  out of  5
rating by gibin joseph
"Staff was very helpful especially Cori"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kenton Pass

October 24, 2025

5  out of  5
rating by Kenton Pass
"Shaelee was awesome to work with! She is definitely a problem solver and she helped our situation with kindness and professionalism. We highly recommend her for all insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brittany Edwards

October 23, 2025

5  out of  5
rating by Brittany Edwards
"This woman is a blessing! She helped bundle everything I needed to get me back on the road. She was very attentive and reliable to getting me what I needed. I would recommend anyone to go through her or the company. Thank you Monic!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Niksich

October 22, 2025

5  out of  5
rating by Mike Niksich
"Throughout my phone call with Monic she was calm, kind and professional and helped set my head straight to what I thought were issues with State Farm transfering my information from out of State, not an issue with Monic. She reigned me in and set me straight and with expert knowledge, explained how the quote would work and quickly quelled my concerns. She accepted my apology and accepted my misunderstanding and we moved on from that moment, finalized the paperwork and carried on through. She descalated, re-railed the car and kept the business of the day moving forward. A model agent that I look forward to having manage our account."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bryan Darden

October 22, 2025

5  out of  5
rating by Bryan Darden
"Just got car and rental insurance from State Farm in Middletown. Now let me be the first to say how pleased I was. There’s this agent named Monic, who blowed me away with her award winning personality. Can’t express enough how thankful I am to walked through State Farm’s doors."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tirzah Mayes

October 21, 2025

5  out of  5
rating by Tirzah Mayes
"Switching over from progressive who steadily “progresses” to state farm has been the most beneficial decision to my sister & I. Monic was very informative, helpful and kind throughout the process. Being that Monic was relatable and intentional she was able to make a lot of good points. You can tell she is experienced and knowledgeable. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexander Camacho

October 21, 2025

5  out of  5
rating by Alexander Camacho
"Monic es muy amiable exelente atencion lo mejor de lo mejor"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Clinton

October 18, 2025

5  out of  5
rating by Alex Clinton
"Great customer service from Lily! Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"