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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cave Arnold

Cave Arnold

July 24, 2026

5  out of  5
rating by Cave Arnold
"2026: We are moving this fall and we got a good quote from Cori at this location on homeowners, autos and umbrella combo.

We will most likely keep State Farm as our insurer after we relocate."
We responded:
"Thanks so much for the amazing review, Cave! We really appreciate your support here in Louisville. Just reach out anytime if you need us - we’re here for you. "
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Kenneth Hoskins

July 24, 2026

5  out of  5
rating by Kenneth Hoskins
"Great to deal with and great prices"
We responded:
"Hi Kenneth, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Holly Leftwich, Your State Farm Agent "
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Angela Conner

July 22, 2026

5  out of  5
rating by Angela Conner
"Cori made switching insurance companies easy. She was attentive, kind and helpful. And on top of those great qualities, she actually work hard to get me a policy that was customized to my needs and on top of all of that?? She saved me money.
Call. Do yourself and your cars a favor."
We responded:
"Thank you so much for taking the time to leave such an amazing review! We’re so happy Cori was able to make the process simple and find coverage that fit your needs while saving you money. She truly cares about making sure every customer feels informed, valued, and confident in their coverage. We appreciate your trust in our agency and look forward to being here whenever you need us. Welcome to the family!"
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Haley Coy

July 20, 2026

5  out of  5
rating by Haley Coy
"Very friendly, professional & knowledgeable staff. Highly recommend for all of your insurance needs. They go above and beyond for their customers and the community."
We responded:
"Thank you for the great review, Haley. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! Have a great weekend!
"
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dayna goodfellow

July 17, 2026

5  out of  5
rating by dayna goodfellow
"Cori is amazing!!"
We responded:
"Thanks so much for the fantastic rating, dayna! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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harvey means

July 16, 2026

5  out of  5
rating by harvey means
"Cori was very patient and professional. I saved on my insurance also! Thanks again for everything! I would definitely recommend!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Djessy Mfudila

July 15, 2026

5  out of  5
rating by Djessy Mfudila
"It was a great experience thank you for helping me and you really nice!!"
We responded:
"Thank you so much for your kind words! We’re so glad you had a great experience. It was our pleasure to help, and we truly appreciate your support!"
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Daniel Hance

July 8, 2026

5  out of  5
rating by Daniel Hance
"Cori made the call and experience super easy and convenient! Explained and suggested wonderful discounts while still beating my current insurance rate! Thank you Cori !"
We responded:
"Thank you so much for the 5-stars, Daniel! We really appreciate your feedback and are always here to help with any insurance needs you have."
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Connie Hunt

June 27, 2026

5  out of  5
rating by Connie Hunt
"I recently worked with Monic helping both my son and daughter get insurance coverages set up...both Homeowner's and car insurance. Monic was very helpful and also very easy to work with. My son moved his car insurance to State Farm and along with his new HO policy he is saving about $100 per month on the car insurance. My daughter's HO policy was substantially less than what she had been paying. I would most definitely recommend Monic and Holly Coy agency."
We responded:
"Thank you so much for your thoughtful review and for trusting our agency to help your family! We’re thrilled we were able to help your family. We truly appreciate your recommendation and look forward to being here for all of your insurance needs for years to come!"
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Héctor Michel González Leyva

June 26, 2026

5  out of  5
rating by Héctor Michel González Leyva
"Quiero felicitar al este equipo por tener en su grupo a Mayeli. Excelente atención al cliente, amable habla pausado y con mucho respeto. Tiene 5 estrellas."
We responded:
"Héctor, thank you for your kind review. We deeply appreciate your feedback. "
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Jorge Olmo

June 26, 2026

5  out of  5
rating by Jorge Olmo
"Ella fue muy profesional.Me dio información oportuna y me ayudó a resolver el problema en apenas 5 minutos.Muchas gracias."
We responded:
"Jorge, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us. "
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Sean Walker

June 24, 2026

5  out of  5
rating by Sean Walker
"Won’t go anywhere else for insurance! Everything’s bundled and explained so well. Every time something needed to be added it was cheaper than expected. Huge stress relief knowing you’re properly covered. Shout out to Cori! She’s awesome"
We responded:
"Thank you for your kind review. We appreciate it! Thank you for the amazing review, Sean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Horma Med

June 23, 2026

5  out of  5
rating by Horma Med
"I have had a wonderful experience with this State Farm office. Cori has been exceptional—professional, knowledgeable, patient, and always willing to help. She consistently went above and beyond to answer my questions and make sure I understood my options.

I would also like to thank Isabella for being friendly, helpful, and responsive whenever I needed assistance.

The level of customer service in this office is outstanding. It is rare to find people who genuinely care about their clients and treat them with such respect and kindness. I highly recommend Holly Coy Leftwich State Farm to anyone looking for excellent insurance service.

Thank you, Cori and Isabella, for all your help. You deserve five stars"
We responded:
"Horma, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Holly Coy’s Team here in our Louisville office. "
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Rodney shelby

June 23, 2026

5  out of  5
rating by Rodney shelby
"Isabel is the best agent around. Please call on her when you need something. She will help you out 100% and treat you with love so this Insurance Company is one of the best I’ve ever been with so if you have any questions get a hold of Isabel, she will be honest with you and help you on everything you need. I love my Insurance Company."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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DJ Don Dinero

June 23, 2026

5  out of  5
rating by DJ Don Dinero
"Monic was very nice and helpful"
We responded:
"Thank you for your kind review of State Farm Agent Holly Coy’s Team. We appreciate it!"
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Yaima Parra

June 19, 2026

5  out of  5
rating by Yaima Parra
"La agente Monic me ayudó mucho. Es muy amable y profesional. Lo recomiendo a todos. Habla español perfectamente además. Gracias"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Steve Blazer

June 9, 2026

5  out of  5
rating by Steve Blazer
"From initial call talking with Monic, to completing our move from Florida to Kentucky, she has cheerfully and professionaly answered all our questions and given great advice. She is a definite asset for the agency and clients alike."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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DeAdria Wright-Davis

June 2, 2026

5  out of  5
rating by DeAdria Wright-Davis
"I'll be honest, I was done. After years as a State Farm customer, I had reached my frustration threshold and was ready to walk. Before making that final call to cancel, I decided to give it one last shot and picked up the phone.

Cori answered, and everything changed.

I was completely candid about my frustrations, and she didn't get defensive or give me the runaround. She listened, asked the right questions, and immediately started offering real solutions tailored to my specific situation. She walked me through options I didn't even know were available and helped me figure out what actually made sense for my scenario.

The result? I walked away still a State Farm customer AND saving hundreds of dollars, on a policy I thought had no room to move.

That is what exceptional customer service looks like. Cori didn't just solve my problem, she turned a near-cancellation into a reason to stay long term. If you are on the fence about this office or considering leaving State Farm altogether, do yourself a favor and call first. Ask for Cori.

I cannot recommend this team highly enough. This is the kind of agent and office that makes the difference between a transaction and a relationship."
We responded:
"DeAdria, thank you so much for taking the time to share this. ❤️

Reading your words means a lot to us because this is exactly the experience we strive to provide every customer who trusts us with their insurance needs.

I’m especially proud of Cori for taking the time to listen, understand your concerns, and help find solutions that made sense for your situation. Insurance can be frustrating at times, and having someone who genuinely cares enough to listen and help can make all the difference. Thank you for giving us one more opportunity before making that final decision. We are grateful you chose to stay, and even more grateful for the relationship we’ve built along the way.

We appreciate your trust, your kind words, and the opportunity to continue serving you. Thank you for being part of our State Farm family!"
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Brax Phillips

June 2, 2026

5  out of  5
rating by Brax Phillips
"Super helpful and amazing!"
We responded:
"We are grateful for your 5-star review, Brax! Thanks for taking a moment to share your positive rating of State Farm Agent Holly Coy’s Team here in Louisville . "
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Deborah Carter

June 2, 2026

5  out of  5
rating by Deborah Carter
"They’ve always answered all of my questions. Pleasant to talk to. I am very satisfied at this time."
We responded:
"Thanks so much for the fantastic rating, Deborah! We are so glad you had a positive experience with us here. If there is anything we can do for you in the future, just give us a shout! "
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Simon Gebru

May 18, 2026

5  out of  5
rating by Simon Gebru
"Cori was really helpful and highly efficient when setting up my policy today.. the women working up front were also wonderful! Thank you."
We responded:
"We are grateful for your 5-star review, Simon! Thanks for taking a moment to share your positive experience with our team. "
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Milan Kadiya

May 14, 2026

5  out of  5
rating by Milan Kadiya
"Perfect help and professional."
We responded:
"We are grateful for your 5-star review, Milan! Thanks for taking a moment to share your thoughts. "
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Tammy Lee Thomas

May 13, 2026

5  out of  5
rating by Tammy Lee Thomas
"Best experience for car insurance!!! Thank you so much Cori - she was very nice , very informative and had my car insured in a matter of minutes - I will definitely recommend her to my family and friends"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Angela Montano

May 12, 2026

5  out of  5
rating by Angela Montano
"Moving to State Farm was the best choice for my car and homeowners insurance needs. I worked with Mayelia today and she was great!"
We responded:
"Thank you so much for the 5-star rating, Angela! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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SLO LT1

May 12, 2026

5  out of  5
rating by SLO LT1
"Isabella was knowledgeable and helpful with my needs. Very awesome to speak with. Would 10/10 recommend. Thank you again for helping me with questions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"